Managed IT services

Cloud Breeze, a provider of managed IT services, leverages its expertise and computing resources to assist businesses in the professional management of their IT environments.

Assuming responsibility for the entire spectrum of managed IT services, we aim to alleviate the management burden for our clients. Additionally, we seamlessly integrate our specialists into our customers' in-house IT teams, enhancing management processes and implementing pertinent methodologies.

1 Assessment: We evaluate the condition of the software and infrastructure that requires management.
2 Scope: Together with the customer, we determine the extent, duration, and budget of the collaboration.  
3 Team selection: We choose professionals with the relevant qualifications.
4 SLA: We enter into a Service Level Agreement (SLA) outlining the terms of collaboration between Cloud Breeze and the customer.
5 Process: We deliver on-demand or continuous services in accordance with the terms outlined in the SLA.

Maintenance & Support

We aid enterprises in sustaining fully operational, flexible, and secure IT infrastructures, supporting them in continuous total cost of ownership optimisation. As seasoned engineers, our IT support services encompass software of all types and scale, addressing corporate systems and customer-facing applications. Our maintenance spans from thorough pre-support audits and 24/7 upkeep to transformative redesigns.

Comprehensive multi-tier software support.

For enhanced software issue resolution, Cloud Breeze provides three packages covering L1, L2, and L3 tiers of technical support, offering varied levels of coverage.

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